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Establishment Center of Excellence & Chapter OM

Enhancing Performance and Driving Innovation: Unleashing the Power of the Establishment Center of Excellence & Chapter OM

About The Servıce
A Center of Excellence (CoE) is a dedicated team or organizational unit within a company or institution that focuses on promoting best practices, driving innovation, and providing expertise in a specific domain or area of business. The primary goal of a CoE is to improve performance, efficiency, and overall quality in its area of focus.
About the Service
At Establishment Center of Excellence & Chapter OM, we are dedicated to enhancing performance and driving innovation within organizations. As a specialized team or organizational unit, we focus on promoting best practices, providing expertise, and cultivating a culture of excellence in a specific domain or area of business. Our primary goal is to improve overall performance, efficiency, and quality in our area of focus. By leveraging our knowledge and tailored approach, we guide companies in unleashing the power of our Center of Excellence and Chapter OM, enabling them to achieve their objectives and stay ahead in today's dynamic business landscape. Partner with us to unlock your organization's full potential and gain a competitive edge.


If there are significant inconsistencies in processes and standards across different teams or departments, a CoE can help establish and maintain best practices and standardized procedures to ensure alignment and efficiency.

If the organization is experiencing poor performance in a specific area, such as low productivity, high error rates, or inefficiencies, a CoE can help identify the root causes and implement solutions to improve performance.
If knowledge and expertise in a specific domain are scattered across the organization, a CoE can centralize this expertise and
 provide a platform for knowledge sharing, collaboration, and skill development.

If the organization is struggling to innovate or adopt new technologies, methodologies, or practices in a specific area, a CoE can drive research, experimentation, and the implementation of new ideas.
If employees lack the necessary skills or knowledge to excel in a particular area, a CoE can provide targeted training and development opportunities to bridge the gap.

If there is high turnover in a specific domain, a CoE can help address the underlying issues by fostering a supportive env., providing growth opportunities, and ensuring that employees have the resources and support they need to succeed.

If resources are not being used effectively, a CoE can help optimize resource allocation by identifying areas of need and ensuring that the right people, tools, and processes are in place.

If the organization is struggling to scale a specific capability or operation, a CoE can help streamline processes, identify bottlenecks, and implement strategies to enable efficient growth.


What are your benefits?

A CoE helps establish and maintain best practices, processes, and standards across the organization, ensuring consistency and quality in the specific capability.

By centralizing expertise and fostering a collaborative environment, a CoE encourages knowledge sharing and collaboration among different teams and departments, leading to better decision-making and problem-solving.

A CoE focuses on continuous improvement in its area of expertise, resulting in increased efficiency, productivity, and overall performance for the organization.
A CoE drives innovation by researching, developing, and implementing new technologies, methodologies, and strategies that can lead to a competitive advantage in the specific enterprise capability.

A CoE provides training and development opportunities for employees, helping them enhance their skills and knowledge in the specific domain, which in turn can contribute to the organization's overall success.
A CoE helps identify and address potential risks and challenges in the specific capability, enabling the organization to proactively mitigate these risks and avoid potential pitfalls.

CoE ensures that the organization's resources – including personnel, tools, and processes – are used effectively and efficiently, leading to better resource allocation and management.
By identifying bottlenecks and streamlining processes, a CoE enables the organization to scale its operations in the specific capability more efficiently and effectively.

We impact everyone positively

Senior executives and decision-makers in the organization would benefit from this service as they would be able to leverage the expertise and best practices provided by the CoE to drive innovation, improve performance, and achieve strategic goals.
Leaders responsible for specific departments or business units within the organization would benefit from the service by gaining access to specialized expertise and guidance from the CoE.
Employees across different levels and functions would benefit from the service as the CoE would promote best practices and provide expertise in a specific domain.
Project teams working on initiatives related to the area of focus of the CoE would benefit from the service.
The establishment of a CoE and implementation of an effective operating model would ultimately benefit the customers and stakeholders of the organization.
What we achıeved

Our amazing expert(s)

About us

Want to chat further? We’d love to hear from you.

As a premier business consulting firm in Istanbul, we strive to forge deep connections with our clients . Our approach is to become your trusted partner, offering comprehensive agile solutions that drive meaningful results for your business.

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Dimensions of the service

Alignment with organizational goals Identification of key focus areas Prioritization of initiatives.
Establish clear roles and responsibilities, decision-making processes, reporting and accountability structures, and stakeholder management mechanisms.

Implement talent acquisition and recruitment strategies, skill development and training initiatives, performance management and evaluations processes, as well as succession planning and career development programs.
Develop and implement standard operating procedures (SOPs), drive process optimization and continuous improvement efforts, establish knowledge management and documentation systems, and facilitate change management and adoption processes.

Ensure the development and implementation of standard operating procedures (SOPs), drive process optimization and continuous improvement, establish effective knowledge management and documentation practices, and facilitate change management and adoption within the organization.

Promote cross-functional teamwork, establish knowledge sharing platforms and practices, optimize internal and external communication channels, and foster an organizational culture aligned with values and principles.

Conduct technology evaluation and selection processes, oversee technology implementation and integration efforts, provide ongoing technology support and maintenance, and facilitate technology training and user adoption within the organization.
Drive the identification of key performance indicators (KPIs), conduct thorough data collection and analysis, develop effective reporting and visualization methods, and establish benchmarking and comparison processes.


Primary steps of the service

Analyze the organization's overall strategy, goals, and objectives, assess the industry landscape and competitive environment, and identify key trends, opportunities, and challenges affecting the organization.

Identify the organization's core capabilities and areas of expertise, evaluate the effectiveness and efficiency of existing processes and practices, and determine areas with performance gaps, inconsistencies, or inefficiencies that could benefit from a CoE.

Align the potential CoEs with the organization's overall strategy and goals, prioritize capabilities based on their impact on business performance, potential for improvement, and alignment with strategic objectives, and consider resource constraints and organizational readiness when setting priorities.

Determine which capabilities could benefit most from standardization, collaboration, innovation, and continuous improvement, assess the availability of internal expertise or the need to acquire external talent for each capability, and estimate the potential return on investment (ROI) and benefits of establishing a CoE for each prioritized capability.
Outline the objectives, scope, and expected outcomes for each CoE, estimate the required investment including budget, personnel, and tools, and present the projected benefits, ROI, and timeline for each CoE to key stakeholders.

Define the scope, objectives, and timeline for establishing each CoE, allocate necessary resources including budget, personnel, and tools, and develop a communication plan to inform and engage stakeholders throughout the implementation process.

Follow the six steps and sub-steps mentioned in the previous answer to establish each CoE for the prioritized capabilities, ensuring alignment with the overall organizational strategy and goals, and establish clear governance structures and reporting lines for each CoE.
Define key performance indicators (KPIs) and metrics to measure the success and impact of each CoE, continuously monitor and evaluate their performance, identifying areas for improvement or adjustment, and communicate results and progress to stakeholders while adjusting the strategy and implementation plan as needed.


Our esteemed team of seasoned consultants, with extensive expertise in agile working systems spanning over a decade since 2008, has painstakingly crafted the content and format of this training program. Drawing from their distinctive experiences and a wealth of corporate insights garnered through delivering consultancy services to prominent institutions across Turkey, our consultants have seamlessly integrated their diverse knowledge into this comprehensive offering.

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